byDeeksha will endeavour to dispatch all orders within 3 working days of order acceptance, subject to availability. 

 All goods will be delivered by DHL courier service. Depending on the delivery address, deliveries will take between 1 and 5 working days for EU delivery if the item ordered was in stock at our warehouse, but we cannot always guarantee punctuality. 

 If the product was not in stock and has to be made to order, delivery can take between 8-21 days. When the order leaves the warehouse, you will receive an email stating the estimated delivery date.Overseas shipments make take up to 7 workin days. 

 If you need urgent delivery, let us know and we will do everything reasonable possible to help.

 When ordering snakeskin products for delivery outside the EU please allow extra time for customs clearance which sometimes cause a small delays to your delivery. Yo may be subject  to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you byDeeksha has no control over these charges and cannot predict what they might be.

 Customs policies vary widely from country to country, please contact your local customs office for further information. Please note that when ordering from byDeeksha, you are considered the “Importer of Record” and must comply with all laws and regulations of the country in which you are receiving the product.

 If nobody is available to sign for the delivery when it arrives at the agreed delivery address, then the courier service will leave a calling cad giving the number to arrange a re-delivery. If re-delivery is attempted without success on 2 further occasions, the goods will be returned to byDeeksha Head Office. Redelivery from our Head Office will be chargeable.

 Deliveries are made between Monday-Friday in working hours, never on Public Holidays.

If you need to reach us, please email us on hello@bydeeksha.com

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