HOW I DO RETURN BAG? 

If for whatever reason you are not completely satisfied with the clutch you have purchased at bydeeksha.com, you have 30 calendar days from delivery in which to return them. byDeeksha must be notified within 7 days for any returns. 

To return goods you must carry out the following steps:

  • Complete the returns form included with your order, indicating the article you want to return and specifying why.

  • Attach the DHL returns sticker that comes with each order to the parcel. The cost of returning the item will be discounted from the return.

  • Include the form in the package and contact DHL to arrange pick up.

Remember that returns will only be accepted if they comply with the following requirements:

  • Goods that have not been used in any way;

  • Goods that are in the exact condition as when purchased, with the original label attached;

  • The product is complete in its original packaging;

  • All promotional offers must be returned in full;

  • The returns form must be included inside the returns package.

You are responsible for taking all due care to ensure the items are received in a good condition and not damaged in transit. Post and package costs are not refundable unless the item is faulty. Postage for exhanged returns is chargeable.We are not responsible for return postage or package that do no reach us.

In the event of the item being faulty, we will cover all costs for postage and offer an exchange, repair or refund whcih ever is deemed to be most appropriate by By Deeksha. Please check your order carefully before sending it. 

If a returned article does not comply with these requirements, we will not refund you. The article will be returned at the customers expense.

PLEASE NOTE, SALE ITEMS ARE NOT ELIGIBLE FOR A REFUND. EXCHANGE ONLY.

RESALE

You will not resell any goods or offer any goods for sale, in any country without our prior agreement.

CANCELLATION

We may cancelan order for any item at any time before delivery. You will be advised by emailif we are unable to complete your order.

INDEMNITY

You are agree fully to indemnify, defend and hold us, By Deeksha ,and our officers, derectors, employees and suppliers harmless immediately on demand, against all claims, liability, damages,losses ,costs and expenses, including reasonable legal fees, arising out of any breach of these Terms and Conditions by you or any other liabilities arising out of your use on this website, or the use by any other person accesing the website using your shopping account and/or your personal information.

If you need to reach us, please email us on hello@bydeeksha.com

Pin It on Pinterest

Share This